PDLP Warranty and Insurance
PDLP - Warranty and Insurance
3-year AppleCare+ (For 2025 Sec 1 cohort and preceding cohorts)
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Device epair at Apple Service Centre* or Apple Authorised Service Provider
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Accidental damage protection (subject to a service fee of S$68 for iPad (2 times a year)
*Make an appoinment through the online form at https://getsupport.apple.com (Please include "MOE PLD" under "Add a Comment" section of the form.
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No. |
Service Centre Location |
Service Centre Number |
Service Centre Email / link |
Service Cengtre Operating Hours |
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1. |
Apple Retail Store @ Jewel Changi Airport
|
800 186 1087 |
Mon – Sun:
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|
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2. |
Apple Retail Store @ Orchard Road
|
800 186 1087 |
Mon – Sun:
|
|
|
3. |
Apple Retail Store @ Marina Bay Sands
|
800 186 1087 |
Mon – Sun:
|
|
|
4. |
AsiaPac Apple Service Centre 219 Henderson Road #05-01 Henderson Industrial Park Singapore 159556 |
N.A |
for technical enquiries: |
Mon - Thu:
|
3 -Year Insurance (For 2025 Sec 1 cohort and preceding cohorts
4-year AppleCare+ for Schools (For 2026 Sec 1 cohort)
For more information, visit https://support.apple.com/en-sg/ipad/repair
Coverage
•Covers iPad and Apple brand accessories (e.g. Apple Pencil)
•2 Repairs or 1 replacement with no excess charged
(i.e. no service fees, no repair fees) under accidental damage handling
(ADH). Once 2 repairs or 1 replacement used, out-of-warranty charges
are applicable.
•Warranty continues regardles of ADH claims.
Exclusion
•iPads and Accessories with missing components
•Any unauthorized repairs by 3rd party providers prior