Counselling Support and Education & Career Guidance (ECG) Services

Counselling Support

What is Counselling?

Counselling provides a safe and supportive environment for students to share their concerns and work through social, emotional, behavioural, and mental health challenges with a trained counsellor.

Counsellors support students in developing strategies to manage their emotions and situations effectively. Through this process, students are empowered to make informed decisions that support positive growth and well-being.

Support and Referral Process

There are three levels of support available:

1. Support by Teachers

Students are encouraged to approach their Character Coaches or Year Heads, who will provide the first level of support and guidance.

2. Referral to Counsellors

Students who require more specialised support may be referred to the School Counsellor or a Teacher Counsellor for early intervention.

3. Referral to Specialists or Community Agencies

Students who require more intensive support may be referred to:

• Lead School Counsellor

• REACH (Response, Early Intervention and Assessment in Community Mental Health)

• Relevant social service agencies

Who May Benefit from Counselling?

Students may consider seeking support if they experience:

• Stress or school-related anxiety

• Academic or examination anxiety

• Grief and loss

• Relationship difficulties with peers

• Family conflicts

• Bullying

• Cyber safety concerns or online threats

• Signs of emotional distress

What to Expect During Counselling

During counselling sessions, the counsellor will:

• Explore the student’s concerns

• Identify appropriate coping strategies

• Build on the student’s strengths and available resources

• Support the development of personalised strategies for well-being

Confidentiality

All counselling sessions are confidential.

• Information shared will not be recorded in report books or academic records and will not affect future opportunities

• Information will not be disclosed without consent

Exceptions:
Information may be shared if there is a risk of harm to the student or others, in order to ensure safety.

Parental Consent:
All counselling referrals require parental consent.

Other Useful Helplines

Students who prefer external support may contact:

Education and Career Guidance (ECG) Services

ECG Counsellor: Ms Juan Pei-Ling

• Face-to-Face Venue: Engagement Centre (Canteen)

• Days: Tuesdays and Wednesdays

• Time: 8.00 am – 5.00 pm

• Students can reach out to our school’s ECG counsellor by booking an appointment https://go.gov.sg/hss-ecgc or by emailing juan_peiling@schools.gov.sg.

• Online ECG advising is available via Zoom (40 minutes) or Microsoft Teams.

• For online consultations, video-conferencing details will be shared via email upon confirmation.

Types of Support

• Individual sessions (1-to-1)

• Small group sessions (2–3 students)

Important Notes

• All services are strictly by appointment only

• Students are encouraged to book early to secure preferred time slots